How to Start Using SAP Marketplace?

Valued at $69.24 billion in 2021, SAP ERP has a 6% market share in the enterprise applications segment. SAP's market share in the ERP segment is 3.6%. As global spending on enterprise applications increases, SAP is expected to record continued growth in the coming years.

With the advent of the online SAP marketplace, new and existing SAP users now have access to a cloud-based marketplace to purchase new SAP products. What is SAP services market? How do you start using it? This blog will answer these questions and more.

What is SAP Service Marketplace?

Developed by SAP, SAP services marketplace is a web-based online platform where SAP's global partners can promote their products to their global audience. With more than 200,000 registered users, this online marketplace is the best platform for SAP users to search for and purchase SAP software products.

The SAP services marketplace supports a wide range of business applications and analytical tools along with support for application downloads, license keys, and SAP notes.

Additionally, the services marketplace for SAP gives users access to the SAP Partner Portal and the SAP Community Portal. Through the community portal, SAP users can get access to the online community of SAP developers.

Who is entitled to get access to the online sap marketplace? Let's discuss it next.

How to Register to SAP Service Marketplace?

To register for the SAP services marketplace, you must be a registered SAP customer or partner. You can also register to sap marketplace as a new customer or partner.

You need "User ID S" to enter the SAP marketplace. You can also use S User ID to log in to other SAP websites such as SCN.

Once you register on the SAP marketplace, you can log in to the online portal. Depending on your assigned role—customer or partner—you can perform different actions in the online marketplace. If you forget your User ID, you will need to log in to your SCN account and view your user ID from the "Find User ID" page. Additionally, you can reset your password from the Reset Password page if you forget your password.

Next, let's discuss how you can use the SAP services marketplace.

1. Search for SAP Notes

From the SAP support portal, you can search SAP notes and knowledge base articles. SAP Notes are useful for knowing what kind of information you might need. Here are some examples:

·      Hot News: To view high priority SAP notes to resolve or prevent major issues in the SAP system.

·      Security Note: To review security patches and action items for the overall security of your SAP system.

·      Legal Change Notes: To view any changes, new announcements, or corrections in SAP legal requirements.

·      SAP Top Solutions: To view the most popular SAP notes and knowledge base articles for key applications.

2. Access the SAP ONE Support Launchpad

SAP ONE Support Launchpad provides a user-friendly and intuitive GUI with user access to SAP support tools. Based on the personalized profile, launchpad shows the necessary applications for the user. You can use launchpad to perform the following actions:

·      Look for incident experts.

·      Access the SAP training toolkit.

·      Report incidents or manage reported incidents.

·      View SAP solutions proposed by an expert.

·      Chat with SAP experts for real-time support.

·      Access the SAP Learning Center.

3. Manage SAP Users

You can also manage your company users using User ID. You can assign user permissions and specify installation access numbers. Additionally, you can edit user profile data and their authorization if necessary. Overall, you can also perform the following actions:

·      View the list of registered users.

·      Delete user.

·      View important contacts.

·      Download reports and updates.

4. Manage Remote Connections

With remote connection, SAP users can now connect to any remote SAP device via the Internet. For example, SAP engineers can troubleshoot your SAP system remotely and quickly fix any problems. All you need is a SAP data link to create a remote connection. An SAP-enabled router must also be installed on both the client device and the SAP server.

5. Download the SAP Application

SAP customers can also use sap marketplace for downloads. The services marketplace is a repository of more than 3,000 services and solutions available for download. Customers can download a variety of applications including SAP analytics solutions, application components, SAP Business One, cloud solutions and business connectors. Additionally, they can download software updates, patches, help packages, and installation routes.

6. Request Access Key

The SAP services marketplace is a repository of various access keys including product activation keys, migration keys, and developer keys. You can also request to change the product key when working with SAP applications.

7. Report or View an Incident

You can use the SAP support portal to report new incidents or issues that require support from SAP. Before reporting the incident, you need to first open an OSS connection to SAP so that SAP support can access the system where the problem occurred.

8. See SAP Product Documentation

Registered suppliers can also use the SAP support portal to view or download SAP product documentation. From the Help Center, they can access a variety of useful resources including video tutorials, product support documentation, FAQs, and other documentation covering topics such as:

·      Looking for business opportunities on the SAP Business Network

·      Order and invoice management

·      Participation in source events

·      Digital catalog for customers

Outside of SAP Service Marketplace, you can access additional online resources. They are discussed in the next section.

Additional Resources

The following are additional resources that registered SAP users can access:

1.             SAP Service Marketplace on YouTube channel for useful video tutorials and more.

2.             SAP Service Marketplace Wiki page for additional help and resources.

3.             SAP related FAQs & Technical requirements and Portal related FAQs


As outlined in this blog, SAP registered users can use the SAP marketplace for various actions. This cloud-powered marketplace is a repository of SAP applications, product documentation, SAP notes, and knowledge base articles. Effectively, it provides a central location for a variety of business applications and analytical tools that can be useful for your organization.

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